Shipping policy

Thank you for shopping LOL PATCHES. Please review our shipping information below before placing your order.

ORDER PROCESSING

Orders are typically processed within 1 to 3 business days after purchase.

Processing times may be extended during launches, restocks, holidays, promotions, or periods of unusually high order volume.

Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking information.

Business days do not include weekends or major holidays.

DOMESTIC SHIPPING

We currently offer shipping throughout the United States.

Shipping rates and available delivery methods are calculated at checkout based on your order and delivery location.

Estimated delivery times shown at checkout begin once your package has been accepted by the shipping carrier. These estimates do not include our order processing time.

Carrier delays may occasionally occur and are outside of LOL PATCHES' control.

INTERNATIONAL SHIPPING

International shipping is available to select countries.

Shipping rates and estimated delivery times are calculated at checkout.

International customers are responsible for any customs duties, import taxes, VAT, brokerage fees, or other charges imposed by their country. These charges are not included in your LOL PATCHES order total unless specifically stated at checkout.

Customs processing may cause additional delivery delays.

LOL PATCHES is unable to guarantee international delivery dates once a package has entered the destination country's customs system.

TRACKING

Tracking information will be emailed to you once your order ships.

Please allow up to 48 hours for tracking information to update after receiving your shipping confirmation.

INCORRECT SHIPPING ADDRESSES

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If you notice an error in your shipping information, please contact us as soon as possible at orders@lolpatch.com and include your order number in the subject line.

We will do our best to update your information before shipment, but changes cannot be guaranteed once an order has entered fulfillment or has been shipped.

Orders returned to us because of an incorrect, incomplete, or undeliverable address may require an additional shipping payment before they can be resent.

LOST, STOLEN, OR DELAYED PACKAGES

Once an order has been transferred to the shipping carrier, delivery is handled by that carrier.

If your tracking information shows that your package is still in transit beyond the expected delivery window, please contact the carrier directly using your tracking number.

If your tracking information shows your package as delivered but you cannot locate it, please check around your delivery location, with household members, neighbors, building management, or your local carrier before contacting us.

If you still need assistance, email orders@lolpatch.com with your order number and tracking information and our team will do our best to assist.

LOL PATCHES is not responsible for packages lost or stolen after confirmed delivery to the shipping address provided at checkout.

RETURNED PACKAGES

If a package is returned to LOL PATCHES because it was refused, unclaimed, undeliverable, or addressed incorrectly, we will contact you regarding available options.

Additional shipping charges may apply if you would like the order resent.